Support Organisations

Whats up

1737, Need to talk?


Free call or text 1737 any time for support from a trained counsellor.

Whats up

Aoake te Rā

Aoake te Rā is a free service that provides support and manaaki to individuals and whānau who have lost someone to suicide.

You can refer yourself or someone else by completing their online form. You can also email them or leave a message on 0800 000 053 (please leave name and contact details).


Whats up



Lifeline Aotearoa’s helpline and textline provides 24/7, confidential support from qualified counsellors and trained volunteers.


0800 543 354

Text Help to 4537


Whats up


Youthline is here to support all young people - this includes young people who are struggling (with their mental health or other issues), as well as young people who want to learn, grow and give back to their community.

It offers a free 24/7 Helpline service (text, phone, webchat and email), free face-to-face counselling services, youth mentoring, programmes in schools and communities to help people grow and develop.

Free call 0800 376 633
Free text 234

Whats up


Samaritans operates a 24/7 crisis help line. Their phones are operated by volunteers from the community for the community.

0800 72 66 66



Suicide Crisis Helpline

0508 TAUTOKO is a free, nationwide service available 24 hours a day, 7 days a week and is operated by highly trained and experienced telephone counsellors who have undergone advanced suicide prevention training. If you believe either you, or someone you know, is in immediate danger, please call emergency services immediately on 111.

0508 828 865

Whats up

Whats Up

0800 What's Up is a free kids and teens counselling helpline in Aotearoa New Zealand. A safe place for tamariki to talk about anything, it operates 365 days a year.

Free call 0800 942 8787, Mon-Sun 11am-11pm

Chat online on, Mon-Sun 11am-10:30pm

Wish you were here

The Lowdown is a website to help young New Zealanders recognise and understand depression or anxiety. Through encouraging early recognition and help for depression or anxiety they intend to reduce the impact depression or anxiety has on the lives of young New Zealanders, now and throughout their adult lives.

0800 111 757 - a free 24/7 helpline
Free text 5626
Chat online on 24/7

Wish you were here

Anxiety New Zealand

Anxiety New Zealand helps the 1 in 4 Kiwis who experience anxiety, depression, panic attacks, OCD or phobias. Their mahi includes workshops, education, support groups, 1:1 therapy, specialist medical assessment, prescriptions and ordering further medical tests if needed.

0800 269 4389 - a free 24/7 helpline

Wish you were here

Rural Support Trust

Rural Support Trusts have local, rural people who know from experience that pressures can mount up. Their networks and training can help with all kinds of situations, and help you get through your current challenges.

0800 787 254


The Patient Story

The Grief Centre

Support Services

· Information on loss, grief, and difficult change

· Counselling for issues related to loss, grief, or difficult change

· Support Groups for bereavement

All services are provided Nationwide face-to-face or online.

0800 331 333


National organisation offering a wide range of services to support people of all ages facing issues of loss, trauma and grief. Also equips, trains and supports those wanting to assist them, such as whānau, friends, community volunteers and professionals.

0800 229 100

PO Box 7309
Wellington 6021

Child Cancer Foundation

Child Cancer Foundation
A national organisation providing information, practical and emotional support and financial assistance to tamariki and families affected by child cancer.

0800 424 453

PO Box 152
Shortland Street
Auckland 1140


National organisation with a mission to support, develop and empower mātātahi living with cancer through a national peer support network and professional, educational and recreational programmes.

0800CANTEEN (226 8336)

PO Box 56-072
Dominion Road
Auckland 1446

Make a Wish Foundation

Make-a-Wish Foundation
National organisation granting the wishes of tamariki with life-threatening medical conditions to enrich the human experience with hope, strength and joy.

0800 807 080

PO Box 8029
Symonds Street
Auckland 1150

Cancer Society

Cancer Society of New Zealand
National organisation providing a wide range of services and support for people with cancer and their caregivers/supporters. Call for information about your local division of the Cancer Society.

0800 CANCER (226 237)

PO Box 12700
Wellington 6144

Mental Health Foundation

The Mental Health Foundation NZ

The Mental Health Foundation of New Zealand is a charity that works towards creating a society free from discrimination, where all people enjoy positive mental health & wellbeing.

We work to influence individuals, whanau, organisations and communities to improve and sustain their mental health and reach their full potential. Our work is diverse and expansive, with campaigns and services that cover all aspects of mental health and wellbeing. We take a holistic approach to mental health, promoting what we know makes and keeps people mentally well.We provide free information and training, and advocate for policies and services that support people with experience of mental illness, and also their families/whānau and friends.

09 623 4812

PO Box 10051
Dominion Road
Auckland 1446

The Patient Story

The Patient Story

The patient story is an international website of shared experiences from cancer patients.

The Patient Story is for you – the people who’ve experienced cancer before, now, or are worried about it. We are building this for our community, so please let us know if you’d like to share your story or if you have feedback on how we can make this better.

To contact us at The Patient Story, email

Helpful Websites

Clic Sargent

Extensive information about all aspects of child cancer.
Visit Website

Child Cancer UK

Information about child cancers, latest research and news.
Visit Website

Leukaemia and Lymphoma

Information about blood cancers (leukaemia and lymphoma) and latest research
Visit Website

Royal Marsden

Interactive computer games to help cancer patients and caregivers understand cancer and treatment.
Visit Website

Medical information about children’s cancers, treatment and care.
Visit Website

Macmillan UK

Medical information about cancer.
Visit Website